If you are a U Mobile subscriber, you would probably experience service disruption on Monday, 31st October. It was noted later that the outage was due to unexpected glitch during the upgrading of their high speed network. As a compensation, U Mobile would now provide free SMS on 10 November 2011, 10 December 2011 and 10 January 2012. In addition to that, you will also receive additional free 500MB monthly from 10 November 2011 till 31 January 2012 if you are currently a monthly data package user.
We should at least give the benefit of the doubt to U Mobile for its proactive move to regain public's confidence.
Earlier on Monday, CEO of U Mobile Dr. Kaizad B. Heerjee apologizes publicly via its Facebook page for the outage.
Source: U Mobile
No comments:
Post a Comment